We warmly invite you to visit the Resident Service Point dedicated to users of the Gdańsk Resident Card. The service point is located in the Olivia Prime building at Olivia Centre. Here, residents of Gdańsk can complete all formalities related to the programme addressed to people who live, study, pay taxes, or run a business in Gdańsk.
Opening hours:
- Monday–Friday: 9:00 a.m.–5:00 p.m.
- Saturday, Sunday: closed
- Service break: Monday–Friday, 1:00 p.m.–1:30 p.m.
What can you do at the service point?
- apply for or renew the Gdańsk Resident Card
- add new packages, including the 2026 Resident Package
- get assistance with using the card and the mobile application
- purchase ZTM season tickets
- obtain information about current discounts, attractions, and city projects available to cardholders
photo: https://jestemzgdanska.pl
The Gdańsk Resident Card is a modern tool that has been making it easier for residents to use city services since 2017. It offers free admission tickets, discounts, and access to events and other benefits at the most attractive prices. Today, the card is used by several hundred thousand residents.
Users can enjoy access to cultural, museum and sports facilities, special “Gdańsk menu” packages in restaurants, discounts on shopping and services provided by local businesses. For those who enjoy spending time in Gdańsk, the card opens the door to as many as 32 city attractions – completely free of charge. It also offers free admission once a year, among others, to the zoo, the Amber Museum, Hevelianum, ice rinks, swimming pools operated by the Gdańsk Sports Centre, and many other venues. In addition, extra discounts are available in as many as 200 venues across the city.
For children and young people, the Resident Card provides free public transport. For holders of paid personalised ZTM season tickets, it enables free travel on SKM, PKM and POLREGIO trains within Gdańsk. Seniors are the first to receive information about interesting events and programmes dedicated especially to them.
Moreover, thanks to the “Jestem z Gdańska” app, users can pay local taxes, exchange information with neighbours via the VILEO messenger, take part in special points-based competitions, borrow books from the Regional and Municipal Public Library, and vote on projects within the Civic Budget.
The Resident Service Point operating at Olivia Centre is the second facility of this kind in Gdańsk.
