JUNIOR ORDER MANAGEMENT COORDINATOR WITH GERMAN

Gdańsk 

 

ABOUT THE ROLE

Junior Order Management Coordinator is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Order Management Coordinator takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Coordinator also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

Order Management Coordinator at Arrow is responsible for:

  • Order to Invoice process
  • Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)
  • Order Management
  • Managing and handling of all relevant backlog alerts
  • Managing and responding to all requested customer backlog changes
  • Close cooperation with other departments like Sales, Asset and Logistics
  • Driving On-Time-Delivery performance in line with customer and company goals
  • Generating customer satisfaction
  • Driving efficiency

 

A FEW THINGS YOU ARE AN EXPERT AT

  • German on min C1 level + English on B2 level (both spoken and written)
  • It would be common for a suitable candidate to have a university degree
  • Good knowledge of MS office
  • Customer Service, Order Management or Sales experience
  • Accountability
  • Communication and coordination skills
  • Customer oriented attitude
  • Team player

 

OUR OFFER

  • Interesting career development opportunities in a quickly growing environment
  • Private medical care program
  • Multisport program membership
  • Fantastic working culture where you can make an impact

 

 

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